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Asus rma contact details

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53 replies to this topic

#1
Elemental_Dragon

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As promised, here are the details for Asus RMA's (Asus aren't very clear on these details so I've done all the hard work for you!)

Asus RMA's - All the RMA's have to go through this centre sadly...
Email :: rma@creativecomputing.net
Phone :: 0141 649 7577
Addy :: 1429 - 1437 Pollokshaws Road, Shawlands, Glasgow, G41-3RQ
RMA Manager :: colin@creativecomputing.net, 0141 649 7577 (Ext 651)

If something goes wrong, or they manage to "lose track" of your RMA (and believe me, they do it alot because Asus RMA centres in the Czeq and Netherlands use a different tracking system to the ones we use in the UK and for some stupid retarded reason they DON'T allow the UK RMA centres to access and check up upon) then get in touch with this guy.

Howard Penning - Godsend of Asus!!!
<removed at the request of Asus.

All Asus RMA's are to be dealt with via the place of purchase, for more information please use one of the contact numbers on the webpage below

http://support.asus....SLanguage=en-us


~Bex

Edited by Elemental_Dragon, 30 January 2009 - 08:14 PM.

PERSONAL BESTS : E8600 @ 4.8GHz <thumb> E6750 @ 4GHz <thumb> QX9650 @ 4.4GHz<thumb> I7 920 @ 4.6GHz!

Skorchio : "when you turn that on your log on to windows sound should be "Hello ladies and gentelmen thank you for choosing elemental airways, we are now cruising at 36,000 feet""

Bex : "Who said girls can't play PC games or overclock!? Do I look like your imagination!?"
Aaron : "TBH, a girl doing all that is a pretty perfect girl!"
Swift_Wraith : "could someone please check bex for a penis?"


#2
propaintballa

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Ooo... Thanks Bex. I need this aswell!
[SIGPIC][/SIGPIC]

Cmon B just put up some pis of your Spidy sheet or somin.. Im forgetting what ur room looks like!!!!


#3
Elemental_Dragon

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Also - if anyone would like, I'm happy to offer status checkups because the store that do the RMA's is 10mins down the road from me! So if you need people to go in and kick up a stink then let me know :P

~Bex
PERSONAL BESTS : E8600 @ 4.8GHz <thumb> E6750 @ 4GHz <thumb> QX9650 @ 4.4GHz<thumb> I7 920 @ 4.6GHz!

Skorchio : "when you turn that on your log on to windows sound should be "Hello ladies and gentelmen thank you for choosing elemental airways, we are now cruising at 36,000 feet""

Bex : "Who said girls can't play PC games or overclock!? Do I look like your imagination!?"
Aaron : "TBH, a girl doing all that is a pretty perfect girl!"
Swift_Wraith : "could someone please check bex for a penis?"


#4
mattblackone

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stickied

Bill
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#5
vaul

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i know Bex had a right pain with them but what sort of chance to do i stand of getting them to repair a motherboard if i bought it faulty?
theres a mb on ebay atm which i have my eye on, the seller tells me he tried to return it to them but as he has no receipt they wont take it, if i buy it from him ill have a recipt from paypal, anyone think its worth a shot?
one Love, one Game, one Planet.

#6
Elemental_Dragon

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Buy it off him. He's selling cause he has no reciept to return to his seller. They didn't once ask me for a reciept for RMA'ing it at the Asus Centre

~Bex
PERSONAL BESTS : E8600 @ 4.8GHz <thumb> E6750 @ 4GHz <thumb> QX9650 @ 4.4GHz<thumb> I7 920 @ 4.6GHz!

Skorchio : "when you turn that on your log on to windows sound should be "Hello ladies and gentelmen thank you for choosing elemental airways, we are now cruising at 36,000 feet""

Bex : "Who said girls can't play PC games or overclock!? Do I look like your imagination!?"
Aaron : "TBH, a girl doing all that is a pretty perfect girl!"
Swift_Wraith : "could someone please check bex for a penis?"


#7
vaul

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thats what i thought, got outbid on it anyway, jumped from £44 to £80ish in the last 5 secs!
one Love, one Game, one Planet.

#8
propaintballa

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: o What mobo was it?
[SIGPIC][/SIGPIC]

Cmon B just put up some pis of your Spidy sheet or somin.. Im forgetting what ur room looks like!!!!


#9
Daza

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Hmmm as some of you are aware ive got a knackered x48 rampage extreme sat gathering dust as the seller has migrated and the etailer wont touch it with a barge poll where do i stand with asus on that one wouldnt mind paying some £££ to get it working.
MR D to you.

#10
vaul

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: o What mobo was it?


striker 2
one Love, one Game, one Planet.

#11
vaul

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Hmmm as some of you are aware ive got a knackered x48 rampage extreme sat gathering dust as the seller has migrated and the etailer wont touch it with a barge poll where do i stand with asus on that one wouldnt mind paying some £££ to get it working.


contact asus directly, if they ask where you got it just tell the rretailer has closed.
i RMAd a HD yesterday, wasnt even asked any details by seagate, they just said send it back and we will replace it. worst they can do is say no!

Edited by vaul, 11 February 2009 - 09:28 PM.

one Love, one Game, one Planet.

#12
Elemental_Dragon

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Phone Creative and they'll doa a £16 charge because of no reciept and they'll RMA it and get a replacement or repair

~Bex
PERSONAL BESTS : E8600 @ 4.8GHz <thumb> E6750 @ 4GHz <thumb> QX9650 @ 4.4GHz<thumb> I7 920 @ 4.6GHz!

Skorchio : "when you turn that on your log on to windows sound should be "Hello ladies and gentelmen thank you for choosing elemental airways, we are now cruising at 36,000 feet""

Bex : "Who said girls can't play PC games or overclock!? Do I look like your imagination!?"
Aaron : "TBH, a girl doing all that is a pretty perfect girl!"
Swift_Wraith : "could someone please check bex for a penis?"


#13
vaul

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its almost worth buying faulty parts on ebay and rmaing them!
one Love, one Game, one Planet.

#14
propaintballa

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its almost worth buying faulty parts on ebay and rmaing them!


Lol... Someone was doing that with gfx cards the other day. I forget who it was though.
[SIGPIC][/SIGPIC]

Cmon B just put up some pis of your Spidy sheet or somin.. Im forgetting what ur room looks like!!!!


#15
Guest_welshD1K_*

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Lol... Someone was doing that with gfx cards the other day. I forget who it was though.


*whistles*

#16
Guest_welshD1K_*

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striker 2


i was watchign that

#17
Guest_Pete_*

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Phone Creative and they'll doa a £16 charge because of no reciept and they'll RMA it and get a replacement or repair

~Bex


So you pay £16 for the RMA but do you also have too pay to send it off from your local PO?

#18
Elemental_Dragon

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Dunno really, I didn't pay a penny for mine, but I did stand and shout at them for a long time. Still shouting because the manager was meant to call last week about a refund fo rmy duff 4870X2 and didn't bother, and now he's off until next Tuesday - Oh how conveniant :?

~Bex
PERSONAL BESTS : E8600 @ 4.8GHz <thumb> E6750 @ 4GHz <thumb> QX9650 @ 4.4GHz<thumb> I7 920 @ 4.6GHz!

Skorchio : "when you turn that on your log on to windows sound should be "Hello ladies and gentelmen thank you for choosing elemental airways, we are now cruising at 36,000 feet""

Bex : "Who said girls can't play PC games or overclock!? Do I look like your imagination!?"
Aaron : "TBH, a girl doing all that is a pretty perfect girl!"
Swift_Wraith : "could someone please check bex for a penis?"


#19
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How you do yours then, did you personly take it in too them then? If so then we that are not on there doorstop will have to send it to them

#20
Elemental_Dragon

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Yeah I just walked into the store after speaking to Colin and arranging an RMA

~Bex
PERSONAL BESTS : E8600 @ 4.8GHz <thumb> E6750 @ 4GHz <thumb> QX9650 @ 4.4GHz<thumb> I7 920 @ 4.6GHz!

Skorchio : "when you turn that on your log on to windows sound should be "Hello ladies and gentelmen thank you for choosing elemental airways, we are now cruising at 36,000 feet""

Bex : "Who said girls can't play PC games or overclock!? Do I look like your imagination!?"
Aaron : "TBH, a girl doing all that is a pretty perfect girl!"
Swift_Wraith : "could someone please check bex for a penis?"





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